Ways to make payments at our casino
Our casino makes available multiple ways to fund your account, including debit and credit cards, e-wallets, bank transfers and Bitcoin. Your available balance and the method selected in our payment area determine which choices you can use. Method-defined limits may also apply, depending on your player account condition, payment history and verification requirements.
At the Race 96 casino, deposits are posted to the account registered with us, while withdrawals are returned to a payment source that belongs to the same account holder. Because options on offer can differ by location, our live payment page lists the methods and limits that apply to you.
| Payment method | Example minimum amount to deposit | Typical processing time | Fee |
|---|---|---|---|
| Debit or credit card | 10 EUR | Instant to 2 business days | Free |
| E-wallet | 10 EUR | Instant to 1 business day | Free |
| Bank wire transfer | 50 EUR | 1 to 3 business days | Free |
| Bitcoin | 0.0002 BTC | Instant to 30 minutes after network confirmation | Network fee may apply |
The amounts listed above are examples, not universal limits. Fees charged by card issuers, electronic wallet providers or blockchain networks may affect the final amount received, so review the transaction summary before you approve it.
How deposits and withdrawals progress
Every deposit starts when you pick a supported payment method and specify an amount. We check the details of the transaction, send the request to the provider and add the money to your balance after approval. An instant response from the provider does not necessarily indicate immediate availability of money, particularly when a bank or card issuer needs to review the payment.
Withdrawals follow a similar controlled process, although our finance team reviews every request and any required account documents before money are released. Once sent, the provider's processing period applies. We provide updates through your registered account rather than sharing payment details in unsolicited messages.
| Payment stage | Deposit | Withdrawal |
|---|---|---|
| Request | You choose a method and amount | You select the destination and submit a request |
| Validation | We confirm the payment source and amount | We confirm ownership and review the request |
| Verification | We may request supporting documents | We may request identity or source-of-funds checks |
| Transfer | The provider sends the payment | We release the approved withdrawal |
| Completion | The balance is credited after approval | The provider confirms receipt |
Our records of payments link every request to your account and retain its status. Should a provider return a varied amount, a failed confirmation or a pending result, the transaction stays under review until we determine the correct outcome.
Deposit limits and account checks
Daily, weekly and monthly limits may apply to payments in and payouts out. The limits relevant to you may vary according to the payment method, player-account verification level and any restrictions required by our internal risk controls. We display the applicable limit before you confirm a transaction whenever that information is available.
Account checks may include confirmation of your name, date of birth, residential address and ownership of the chosen payment source. These checks help us prevent repeated accounts, unauthorised use and payments made for another person.
- Use payment details registered in your own name.
- Keep transaction references available until the payment reaches your account.
- Contact our payments team if a completed transaction is not shown after the provider's stated processing window.
A limit may be adjusted for security, regulatory or account-management reasons. When this occurs, our player help team explains the relevant restriction and provides a practical way to review it.
Withdrawal verification
We apply an further ownership check to payout requests as money leaves your balance. Depending on the selected method and request, we may ask for a valid identity document, proof of address or evidence that the destination account belongs to you.
Documents must be clear, up to date and submitted through the secure channel specified by our player support team. Your full card number, online banking password, wallet password and private key are not required from you. Those credentials must never be sent to support staff, payment agents or anyone claiming to act for us.
Our finance team processes pending withdrawals in approval order. Dividing a request into a number of smaller withdrawals will not bypass verification and may hold up the full payment while each transaction is examined.
Processing periods and transaction tracking
Our stated processing periods distinguish the time we spend reviewing a request from the time a payment partner needs to complete the move. Card and electronic wallet deposits are usually credited without delay, whereas bank account transfers may take longer because the banking network follows its own stages.
Bitcoin deposits become available after the required confirmations on the network. A network fee applies individually from our fee, and its amount can vary depending on blockchain conditions. Processing of withdrawals time varies according to the destination, the amount requested and any need for further verification.
- Check the transaction history in your account for its latest status.
- Allow the full stated processing window before reporting a delayed payment.
- Provide the transaction reference, date, amount and method when contacting our payment support team.
We do not cancel or reverse a completed provider move merely because a status update has not yet appeared. Our team checks the provider record and transaction ledger first to avoid processing the same payment twice.
Payment security and record keeping
Payment data is handled through controlled systems designed to limit access and maintain an audit trail. Keeping records of transactions allows our team to reconcile balances, examine disputes and review account checks without relying entirely on an external provider.
Our staff request only the information required to verify a transaction or satisfy account obligations. We will never ask you to disclose your password or send funds to an individual in order to release a balance. Messages concerning activity that appears unusual come from our registered support channel.
Using one verified payment source for deposits also as withdrawals may make account checks simpler. It as well reduces the need for additional evidence when a provider changes names, formats or transaction references.
Payment support when something goes wrong
Our payments customer support team handles missing deposits, delayed withdrawals, incorrect amounts and rejected documents. When you contact us, providing a clear transaction reference helps us discover the related record and compare it with the provider's status.
We may hold a transaction for review, request a more legible document or ask the provider to confirm it. A request for information does not necessarily indicate that the payment was rejected, so wait for our response before making another payment of the same amount.
Your account shows our support hours and the quickest way to contact us. We prioritise cases involving funds that have left your balance but are not visible on the receiving side, in addition as requests held for extra verification.
A clear payments setup
Our payment service combines flexible methods with controlled checks, visible transaction stages and direct support. Cards, electronic wallets, bank account transfers and Bitcoin every have their own limits and processing patterns, so compare the displayed details before choosing a method. We link deposit, withdrawal and verification records to your account so that you can track the status of every request.
